FAQs

How much is shipping?

Shipping to the continental US is free for order over $50. Otherwise its $3.99. We now ship to Canada and rates vary depending on weight and number of items.

When will my order ship?

We do our best to ship orders within 24 hours.

Does your clothing run true to size?

We think so! We worked really hard in 2019 to update our patterns to be true to size. If a garment seems a little big on the first try-on, that’s a good thing. Linen when first washed may shrink a small amount and our patterns account for that. If you want specific measurements for a certain style, please email us at hello@cairnshop.com.

How should I wash my Cairn linen clothing?

Hand wash or machine wash on gentle cycle in cold water. Hang to dry.

How do I get the creases out of my leather mat?

The best way is to allow the mat to lay flat in hot sun. If your climate doesn’t allow, you can put your mat in a clothes dryer on medium to low heat for five minutes.

What are your leather mats made of?

Vegan PU leather with no toxins and no lead. Its safe for even the smallest babies.

Can I return my order?

Please see our returns policy and email us returns@cairnshop.com to get started.